Refund policy
Return & Refund Policy
At Khwabidah, every accessory is custom-made especially for you. Because each piece is crafted to order, we are unable to accept returns or offer refunds once an order has been placed.
No Returns or Refunds
- As all items are made-to-order, returns and refunds are not applicable.
- We encourage you to review your order details carefully before confirming your purchase.
Damaged Item? We've Got You.
- If your order arrives damaged, we offer a replacement at no extra cost.
- To report a damaged item, please send a video of the damage within 48 hours of delivery.
- Reach out to us on WhatsApp at +91 8000241040 — our team will respond within 24 hours of receiving your message.
How to Report
- Record a clear unboxing or damage video at the time of delivery.
- Send it to +91 8000241040 on WhatsApp within 48 hours.
- Our team will review and get back to you within 24 hours to arrange your replacement.